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Defense Health Agency Enterprise Level Support

Vista Defense is assisting Defense Health Agency (DHA) in the implementation of a new infrastructure and application service framework for use in all medical treatment facilities (MTFs) in the Tri-Services. The goal is to produce an enterprise-managed delivery of Information Technology from the Data Center to Desktop (D2D) program that provides a predictable and acceptable end-user experience in support of MHS Genesis. The end product will deliver core infrastructure, tools, and processes to centrally manage and continually monitor devices used to support the core medical communities of interest (Med-COI). Infrastructure architect functions include:

  • Active Directory/Identity, Authentication, and Authorization Management (IdAM)
  • Infrastructure Storage Solutions Architecture
  • IT Services Management Architecture (Service Design)
  • Enterprise Management of End User Devices (EUDs) and Application Delivery
  • Enterprise Mobile Solutions (cloud platform)
  • Security Solutions Architecture
  • Server and Desktop Virtualization
  • Network, Engineering, and Security Architecture
  • Application Architecture (Citrix/AppSense)

Vista Defense provides Tier III technical services for CONUS and OCONUS worldwide sustainment of the Carepoint Healthcare Application Suite (CHAS) Program, the Surgical Scheduling System (S3), and other Air Force Medical Service (AFMS) programs. Tier III Software sustainment functions include:

  • System Design
  • Configuration Management
  • System Enhancement
  • System/Subsystem Integration
  • Software Deployment
  • Service Calls
  • Maintenance
  • Website and Content Management

Vista Defense supports the worldwide sustainment of the Armed Forces Corporate Health Information Processing Service (AFCHIPS), Aeromedical Services Information Management System (ASIMS), Health Services Data Warehouse (HSDW), Surgical Scheduling System (S3), Clinical Data Repository (CDR), Clinical Data Mart (CDM), Military Health System Population Health Portal (MHSPHP), Carepoint 4G, and other associated applications. We manage refining the prototypes for optimal implementation by the DHA, the DoD, and other interested agencies, and provide Tier I/Tier II/Tier III consultation and customer support for implementation, troubleshooting, and management for the applications. Support functions include:

  • Database Administration
  • Systems Administration
  • Systems Analysis
  • Backup and Data Transfer
  • Web and Application Development
  • Training

For DHA, Vista Defense is implementing a cutting edge software solution that allows for an unprecedented mass migration against a very aggressive time-line within an inconsistent environment. Vista Defense is migrating DHA to a Windows 10 environment. We are providing DHA with an enterprise migration solution method that gives a consistent software approach across all service environments. This is a result of the current legacy Army Microsoft System Center Configuration Manager (SCCM) infrastructure not being able to support management of Windows 10 and the Navy has limited SCCM expertise. This software solution for migration of computer assets to a Windows 10 posture allows DHA to utilize the expanded capabilities and advanced security features of Windows 10.

Vista Defense provides program management, technical and engineering support related to the implementation of DoD Class 3 Public Key Infrastructure (PKI) within the DHA. To ensure Secure Data Exchange, Vista Defense is establishing an enterprise level PKI program for the more than 220,000 end user devices within DHA. Support functions include:

  • Identity Protection and Management Support
  • Technical and Engineering Support
  • Testing and Assessment Support
  • Registration Authority (RA) Support
  • PKI Deployment Support
  • Training and Outreach Support

Vista Defense is providing Cybersecurity Support for clinical applications. We provide planning, and technical coordination support prior to, during, and after the successful achievement of Authority to Operate (ATO) for the Solution Delivery Division. Vista Defense also supports all related system lifecycle cybersecurity documentation required as a result of significant architecture and design changes (e.g. Risk Assessments, Annual and Technical Reviews, Agile and Waterfall development cycles). Support functions include:

  • Assessment and Authorization (A&A) Execution
  • Cybersecurity Engineering Support
  • Vulnerability Management

Data scientists provide expertise in the areas of predictive analytics, business intelligence, data discovery, statistics, data science, and research for the Defense Health Agency. Data scientists support data and research requests and projects related to prevention, injuries, medical readiness, readmission, clinical preventive services, suicide, opioid misuse, and other health service-related issues. Data scientists are responsible for supporting both operational and research data and analytical needs for MHS. Core activities focus on enterprise measurement, development and support of clinical registries, and data request fulfillment. Data discovery and research activities focus on development of de-identified data sets and reports for health statistics, research consultation, and use of big data, machine learning, and predictive analytics techniques.

Military Treatment Facilities and Medical Provider IT Support

Vista Defense is a key IT service provider to the DoD’s most critical and high-profile military treatment facilities to include Walter Reed National Military Medical Center, Naval Hospital Jacksonville, Madigan Army Medical Center and the new William Beaumont Army Medical Center, one of the largest U.S. medical complexes in the world.

Vista Defense provides 24/7 IT Helpdesk and Administrative services to support the overall mission of the Naval Hospital Jacksonville (NHJ) IT Department. IM/IT functions include:

  • Project Management
  • Help Desk Support
  • Computer Support
  • Configuration Management
  • Administrative Support
  • Remote Location Support
  • SharePoint/Website Maintenance and Support
  • Application Development,
  • Video Teleconferencing (VTC) /Audio Video (A/V) Support
  • Equipment and Warehouse Management Operations
  • Site Management
  • Telecommunications Specialist

Vista Defense provides IT support services in the North Chicago area for Branch Medical and Dental Clinics at Naval Station and Recruit Training Command, Great Lakes. IM/IT functions include:

  • LAN/WAN Network Systems
  • IA/Cybersecurity Compliance
  • Windows AD/Exchange Support
  • Asset Inventory
  • Server/Systems Support
  • Clinical Digital Imaging
  • Help Desk (Tier I, II)
  • Clinical Application Sustainment
  • Clinical Information Systems Medical Application

Vista Defense provides IM/IT support services to the Madigan Army Medical Center located at Joint Base Lewis-McChord (JBLM) including satellite clinics and medical homes throughout western Washington State. IM/IT Functions Include:

  • Project Management
  • Network Administration & Operations
  • Information Assurance
  • Help Desk (Tier I, II)
  • Systems Administration
  • Voice Communications

Health IT Capabilities

For a copy of our Health IT capabilities, click the button below

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